What you can export
The data you can download from ZevInbox today, and what there is no export for yet.
Updated 2 min read
ZevInbox has no single export of a whole organization. These are the ways to take data out today.
What | How | Who |
|---|---|---|
Report numbers | Export CSV in Reports | Anyone, for the numbers they can see |
One incoming message, exactly as it arrived | View original › Download .eml | Anyone who can open the conversation |
A message or a whole conversation, on paper or as a PDF | Anyone who can open the conversation | |
Attachments | Download them from the message | Anyone who can open the conversation |
Invoices and credit notes | Download PDF in Settings › Billing | Owners and admins |
Report numbers as CSV
Each report tab has Export CSV. The file holds the totals the tab shows, for the filters you set, such as daily numbers or one row per member. It does not list individual conversations. See The report tabs, business hours and exporting CSV.
The original of an incoming message
Open the conversation.
Open the menu on the message and select View original.
Select Download .eml.
An .eml file opens in most email programs. View original is offered for messages from outside your organization. On a quarantined message, only owners and admins have it. The raw message is kept for 30 days after it arrives, so download it within that time.
Print a message or a conversation
For one message, open the menu on the message and select Print.
For the whole conversation, open the conversation's menu and select Print.
Your browser's print window opens. To keep a file, choose to save as PDF there.
Invoices
Owners and admins can download any invoice as a PDF from Settings › Billing › Invoices, or with Download PDF on the invoice. See Pay an invoice.
Before you delete an organization
Deleting an organization deletes all its conversations, messages and files after 30 days. Download anything you need to keep first. See Transfer ownership, delete or restore an organization.
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