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Shared inbox

One inbox the whole team can see

Mail to support@, orders@ or any shared address lands in one place. Everyone on the team sees the same conversations, in the same state.

The ZevInbox workspace: the sidebar with views, teams and inboxes, a list of conversations, and an open conversation with its timeline. The ZevInbox workspace: the sidebar with views, teams and inboxes, a list of conversations, and an open conversation with its timeline.

The ZevInbox web app on a phone

Organized the way your business is

Your organization has teams, and teams have inboxes. An inbox can belong to more than one team, so Sales and Customer care can both answer wholesale@ without copying mail between them.

  • Members see the inboxes their teams use
  • Owners and admins see every inbox
  • An inbox shared by two teams is still one inbox
The sidebar’s Teams section: Customer care and Sales with their inboxes, and the Orders inbox shared by both. The sidebar’s Teams section: Customer care and Sales with their inboxes, and the Orders inbox shared by both.

Views for what needs doing

New mail waits in All unassigned until someone takes it. Assigned to me, Assigned to others, Following, Unread and Reminders cover the rest. Inside an inbox, tabs split Unassigned, Assigned, Archived and Snoozed.

  • Tags, inbox and owner on every row
  • Unread rows in bold
A list of conversations with coloured tags, the inbox name and the owner’s initials on each row. A list of conversations with coloured tags, the inbox name and the owner’s initials on each row.

The ZevInbox web app on a phone

When a teammate starts a reply, the row says so, for everyone.

Tags are shared across the organization, in nine colours.

Built for the keyboard

Work through a queue without reaching for the mouse.

Move down and up the list
JK
Open a conversation
O
Back to the list
Esc
New message
C
Reply
R
Reply all
A
Forward
F
Archive
E
Mark as unread
U
Move to trash
#
Send
⌘Enter

Start with the Free plan

Free for up to 10 people, 5 inboxes and one custom domain. Paid plans are coming.

Free to start. Paid plans are coming.