Inboxes and teams
Shared inboxes, the teams that answer them, and who sees what.
- Create an inbox Add a shared inbox for an address like support@ or orders@, and choose the teams that work it.
- Share an inbox between teams Let more than one team work the same inbox, and see which inboxes are shared.
- Teams and team leads Create teams, add people to them, and let a team lead manage their own team.
- Monitoring inboxes for routine mail Keep an inbox of routine mail, like supplier updates or notices, out of All and Unassigned.
- Rename or delete an inbox or team Change an inbox's or team's name, or delete it, and what happens to its mail and people.